Explore our comprehensive guide to understand The Jeweler's policies on returns, exchanges, and shipping, as well as the lifetime guarantee that backs each piece we sell. Learn more about our customer-friendly layaway program and special financing options designed to make your dream jewelry easily accessible.
Returns + Exchanges Policy:
NO refunds on any purchases. Exchanges only.
Visit the store or call for in-person exchanges. Call or email for exchanging online purchases. Exchanges may be made 60 days after the original purchase date. After 60 days, purchased items are eligible for trade-in, however, trade-in value may vary slightly based on fluctuating gold prices.
Seize the moment and secure that must-have jewelry item with our hassle-free layaway plans. At The Jeweler, we understand that fine jewelry is an investment, and we want to make it as accessible as possible for you. That's why we offer a six-month, zero-interest layaway program that allows you to pay off your desired piece in manageable increments.Simply place a deposit, and we'll hold your special item in reserve until it's fully paid off. Our program is designed to offer flexibility without added financial strain, ensuring that your dream piece is always within reach. This is all part of our commitment to making luxury accessible to everyone.
Why wait for your dream jewelry when you could take it home today? We've partnered with trusted financing companies Acima and Snap to offer you convenient special financing options tailored to your needs. Applying is quick and simple—do it on the spot to see how much you qualify for.With Acima and Snap, you can walk out of our store wearing your new piece and pay it off over time through manageable payment plans. No need to break the bank; our special financing options make owning luxury jewelry easier and more affordable than ever. Your treasured piece is just an application away.
See How Much You Qualify For NOW >
At The Jeweler, we stand behind the quality of our pieces, which is why every item you purchase from us comes with a lifetime guarantee. From missing stones to regular clean-ups, we're here to ensure your jewelry always looks as splendid as the day you bought it.Feel the peace of mind that comes with knowing you can send your jewelry back to us for any necessary repairs or maintenance. With our skilled artisans at your service, your treasured items will always be in safe hands. Our lifetime guarantee also allows for trade-ins, should you ever decide to upgrade to something even more dazzling.
At The Jeweler, we understand the value of time and the excitement of receiving a new piece of luxury. That's why we offer both domestic and international shipping options to ensure you can enjoy our fine jewelry, no matter where you are. Choose from standard or expedited shipping options to receive your orders as soon as possible.If you're interested in shipping any jewelry items—be it a custom-made masterpiece or an exquisite piece we carry in-store—please get in touch with us first to discuss details. Contact us at 215-921-0160 or by emailing info@thejewelerphilly.com.
Don't let budget constraints keep you from the luxurious jewelry you've always desired. With Acima's special financing options, you could get approved for up to $5,000 of shopping power, without negatively affecting your credit score. The application process is fast and simple, ensuring that your dream piece is just within reach.
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